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Thursday, July 10, 2014

Nurses lauded for exemplary patient care

INDIANAPOLIS – Four nurses at Franciscan St. Francis Health-Indianapolis have been praised by patients and peers for going above-and-beyond the call in caregiving.

Registered nurses Cynthia Storm, Michael Rodriguez, Jaime Frank and Lindsey Gridley are the most recent recipients of DAISY Awards, a national program that honors compassionate care and clinical excellence.

Storm, who works in the emergency department, was cited for her “incredible compassion” for the family of a young teen who succumbed to cardiac arrest in her unit. She crafted hand molds of the child as a keepsake for the mother. “Cynthia continued to extend compassion care for the grieving family after the care of the patient had ended and still managed her other duties.”

Rodriguez, a member of the orthopedics/neurology unit, was lauded by a family member of a man being treated for lung and brain cancer. “He took the time to explain what we could expect during treatment. His kindness to my brother was so touching and he was consistently respectful and professional, even taking the time to check in with all of us when he was assigned to other patients.”

Frank was nominated by a patient in the labor and delivery unit, who wrote: “Jaime brought a new sense of energy in the final hours before my son was born. When it came time to deliver, she was exactly what I needed – supportive, encouraging and straight forward not only to me but my family, too.”

Gridley, a critical care unit team member, was cited by a colleague for going all out in meeting the needs of all of her patients, often in the most fundamental ways. “She makes sure all of her patients who aren’t on ventilators have their teeth brushed twice a day, even doing it for them when they are unable to. She’s an amazing nurse and advocate.”

The DAISY Award was established by the DAISY Foundation in memory of J. Patrick Barnes who died at 33 of an auto-immune disease. His family was so impressed by the clinical skills, caring and compassion of the nurses who cared for him that they created this national award to say “thank you” to nurses everywhere.


Franciscan St. Francis Health adopted the program in 2010 to recognize its nurses for their achievements.