ISSA – The Worldwide Cleaning Industry Association – has awarded Franciscan St. Francis Cleaning Industry Management Standard (CIMS) certification with honors. It is the first self-performed, non-governmental hospital in the United States to receive this distinction.
There are roughly 70,000 building service contractors in the United States and only 200 have achieved this certification.
“I welcome Franciscan St. Francis Health Environmental Services to a very elite group of CIMS organizations that have made a commitment to be one of the best of the best cleaning organizations and leaders changing how the world views cleaning,” said Bruce Stark, who conducted on-site assessments of the Indianapolis and Mooresville hospitals.
Among the best-practice standards Franciscan St. Francis had to demonstrate: quality systems, service delivery, human resources, health, safety, and environmental stewardship, “green building” and management commitment
The report commended the leadership of Environmental Services Director Mel Garrett and Sister Martha Ann Reich, who has championed the hospital’s housekeeping, recycling and “green” efforts.
“We are proud of our Environmental Services staff because they truly do operate professionally and as a team to provide a clean and safe environment for our patients, visitors and their fellow employees,” said Sister Martha Ann. “Certainly, achieving CIMS was aligned with our health care mission and values.”
The road to this prestigious recognition began a few years ago when Sister Martha Ann and former ES Director Margaret Ferry, attended meetings hosted by the Indiana Chapter of International Executive Housekeeping Association (IEHA).
Daniel Wagner, director of facility service programs for ISSA, presented the initial CIMS guidelines to the Indiana Chapter members. Bill Fisher, a CIMS-certified member and vice president of facility solutions at Flex Pac, which provides and distributes cleaning supplies and floor care maintenance services, was a helpful mentor, hospital officials said.
Garrett and Sister Martha Ann are quick to credit the hospital’s leadership and all departments as playing vital roles in the certification process.
“It was in every sense an all-hands effort,” said Garrett.