Franciscan St. Francis Health receives top marks for safety and patient experience

2013 Healthgrades report lists Indianapolis, Mooresville hospitals among nation’s elite

INDIANAPOLIS – Franciscan St. Francis Health-Indianapolis has achieved the unique distinction of being the recipient of Healthgrades 2013 Outstanding Patient Experience Award™ and the 2013 Patient Safety Excellence Award™. 

Less than two percent of the nation’s hospitals achieve this unique recognition, with only 72 hospitals performing at the levels required to distinguish their organization in these two areas in the same year.

Being designated with both honors is unique as it demonstrates outstanding performance in two key areas as measured by data reported to the federal government. The patient safety indicators are measured by the Agency for Healthcare Research and Quality and consumer experience surveys reported via the Hospitals Consumer Assessment of Healthcare Providers and Systems (HCAHPS).

Franciscan St. Francis Health-Mooresville also received the Patient Safety Excellence Award.

When compared to hospitals performing in the bottom five percent for patient safety, on average, patients treated in Patient Safety Excellence Award hospitals were also:

• 81 percent less likely to experience hip fracture following surgery compared to hospitals ranked in the bottom 5 percent in the nation.
• 80 percent less likely to experience pressure sores or bed sores acquired in the hospital compared to hospitals ranked in the bottom 5 percent in the nation.
• 70 percent less likely to experience a catheter-related bloodstream Infection acquired in the hospital compared to hospitals ranked in the bottom 5 percent in the nation.

During the 2013 study period (2009-2011), Patient Safety Excellence Award hospitals showed better than expected performance in providing safety for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) across 13 of the 14 most common patient safety indicators, as defined by the Agency for Healthcare Research and Quality (AHRQ).

For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com today.