Patient experiences also receive stellar ratings: HealthGrades 2010 report
That’s the assessment of an extensive study conducted by HealthGrades, one of the nation’s leading health care rating companies. The HealthGrades study annually assesses patient outcomes – mortality and complication rates – at virtually all of the nation’s nearly 5,000 non-federal hospitals.
St. Francis-Mooresville’s Center for Hip & Knee Surgery was ranked No. 1 in the state for total joint replacement outcomes for the fifth consecutive year. Both the Mooresville and Beech Grove hospitals achieved five-star ratings for their joint replacement programs.
St. Francis Hospital-Indianapolis also received the Patient Experience Award ™. HealthGrades analyzed patient experience in
In the surveys, patients were asked to rate the hospital’s performance in a variety of ways, including its overall experience, communications with doctors and nurses, staff responsiveness to their needs, pain management and recommendation of the hospital to family and friends.
“St. Francis physicians, nurses and support staff continually work to improve clinical processes while using their extensive knowledge, experience and skills to ensure better outcomes and superior care for our patients,” said Robert. J. Brody, president and chief executive officer of St. Francis Hospital & Health Centers. “We’re pleased their efforts have been honored at this national level again”
“The HealthGrades recognition reflects the culture of care and the quality of service we provide to those we serve,” added Christopher Doehring, M.D., vice president of medical affairs. “That we continue to receive these consecutive ratings is a testament to our continued dedication to care for our patients.”
Mooresville joint surgery tops in state again
St. Francis Hospital-Mooresville continued to garner statewide and national recognition.
The joint replacement program earned the top spot in
- Recipient of the HealthGrades Joint Replacement Excellence Award (fifth consecutive year)
- Top 5 percent for in nation for joint replacement (five years)
- Five-star rating for joint replacement (nine years)
- Five-star rating for total knee replacement (nine years)
- Five-star rating for total hip replacement (nine years)
Certainly it’s a wonderful achievement, and I believe it underscores our commitment to deliver premier orthopedic care at St. Francis and the Center for Hip & Knee Surgery,” said Jared Stark, executive director of St. Francis Hospital-Mooresville.
“Our team of total joint surgeons, physicians, nurses, therapists and all the members of the health care organization continually strive to improve the way we help people live more active and pain-free lives,” said John B. Meding, M.D., an orthopedic surgeon with the Center for Hip & Knee Surgery and a member of the St. Francis Medical Group.
“We constantly are reviewing every aspect of joint replacement with the assistance of the research foundation here at St. Francis-Mooresville,” added Meding. “We are committed to providing compassionate care and the highest quality services available for total joint replacement patients.”
What the ratings mean
HealthGrades’ hospital ratings and awards reflect the track record of patient outcomes at hospitals’ mortality and complication rates. HealthGrades rates hospitals independently based on data that hospitals submit to the federal government. No hospital can opt in or out of being rated, and no hospital pays to be rated.
For 28 procedures and treatments, HealthGrades issues star ratings that reflect the mortality and complication rates for each category of care.
Hospitals receiving a five-star rating have mortality or complication rates that are below the national average to a statistically significant degree. A three-star rating means the hospital performs as expected. One-star ratings indicate the hospital’s mortality or complication rates in that procedure or treatment are statistically higher than average.
Because the risk profiles of patient populations at hospitals are not alike, HealthGrades risk-adjusts the data to allow for apples-to-apples comparisons.
More information on today’s HealthGrades study, including the complete methodology, can be found at www.healthgrades.com.
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